
James Longbotham
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Recent activity by James Longbotham-
How do I change my password?
To change your password while logged in to the ZenFunds app, follow the steps below. Tap the gear icon to open Settings. Tap Personal info. Tap Update Password. Enter your current passwo...
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How does direct deposit work?
To set up direct deposit, you need to provide your employer, payroll provider, or benefits payer with your ZenFunds Account's routing and account numbers. You can find these in your ZenFunds app se...
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Can my direct deposit go into my Savings Account?
Your direct deposit can only go into your ZenFunds Checking Account. However, there are a few ways that you can easily transfer money from your Checking Account into your Savings. The two main ways...
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Will I get my tax refund early?
The Internal Revenue Service (IRS) encourages people to set up direct deposit for their tax refunds. The IRS issues nine out of 10 refunds in less than 21 days. They'll notify you of your estimated...
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Why was my direct deposit returned to my employer?
ZenFunds reviews direct deposits to Checking Accounts automatically. Our review system may return your direct deposit to the payer for any of the following reasons: Business name: If the deposi...
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What's My Paycheck?
Example view of the in-app My Paycheck experience Eligibility To be eligible for My Paycheck, you must receive to your ZenFunds Checking Account (i) at least two qualifying direct deposit of $200...
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When do I get paid for my Social Security benefits?
Supplemental Security Income (SSI) payments are made on the 1st of each month. If you began receiving Social Security Administration (SSA) payments before May 1997 or receive both SSA and SSI, your...
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What is ZenFunds’s Virtual Card?
ZenFunds's virtual card lets you make transactions quickly and securely. It functions separately from your physical card and has a unique card number. As soon as you sign up for ZenFunds, you'll be...
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Can I reactivate my card after reporting it lost or stolen?
If you report your card as lost or stolen, neither you nor our support team can reactivate the card. This helps keep your money secure. Until your new card arrives, you can make purchases and pay...
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What should I do if the ATM gave me the wrong amount?
If the ATM gave you the wrong amount, call us at (844) 244-6363. Please have your ATM receipt handy if you have one.