James Longbotham
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Articles
Recent activity by James Longbotham-
How do I set up Apple Pay?
How do I get Apple Pay on my device? Apple Pay is integrated into the Wallet app, which comes pre-installed on your eligible (compatible) device: iPhone SE iPhone 6 iPhone 6S iPhone 6 Plus iPhone ...
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How do I deposit cash into my ZenFunds Account?
You can deposit cash into your ZenFunds Account at over 85,000 retail locations with our cash deposit partners. Ask the cashier to make a cash deposit directly to your ZenFunds account. To view yo...
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What Automatic Savings features does ZenFunds offer?
What is Automatic Savings? Our Automatic Savings features are designed to make saving easier by helping you save money without thinking about it. ZenFunds offers two different Automatic Savings fea...
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How do I transfer money from another bank to my ZenFunds Checking Account?
ZenFunds accounts can be linked with external bank accounts through the services provided by Plaid. You can link your external account to your ZenFunds account as long as the external bank is suppo...
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How do I dispute a charge on my card?
There are two ways to dispute transactions: ZenFunds app Phone Follow these steps: On the home screen, tap View Transactions and find the charge you want to dispute. Tap Problem with this transa...
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How do I find my ZenFunds account number and routing number?
You can find your ZenFunds account number and routing number in the ZenFunds app or on our ZenFunds.com website. ZenFunds app ZenFunds.com In the ZenFunds app, you can access your account and r...
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How do I set up direct deposit?
To set up a direct deposit to your ZenFunds Checking Account, you have three options: Let ZenFunds handle it with Automatic Setup in the app, Get a completed direct deposit form to give to your ...
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Does ZenFunds offer EMV chip cards?
We have released EMV (chip) cards to our members! All new and reissued cards now come with the EMV chip. If you have an older card without the EMV chip, contact our Member Services team using the...
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Why can I only make six savings-to-checking transfers per month?
The Federal Reserve currently doesn't impose limits on the number of transfers a person can make from a savings account to a checking account. This means that you can make an unlimited number of tr...
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What happens when I dispute a charge on my Credit Builder Account?
We’ll apply a temporary statement credit to the next month's statement if you dispute a charge on a previous month's Credit Builder statement. For example, if you dispute a $100 transaction from Ja...