James Longbotham

Your account balance can go negative for a number of reasons: SpotMe covered you When you overdraw your account and SpotMe covers you, your balance remains negative until your next direct deposit o...

The home screen of your ZenFunds app displays your account’s available-to-spend balance. Tap View Transactions to see your historical running balance for an account, along with each settled transac...

Setting up direct deposit is the best way to add money to your ZenFunds Account. When you set up direct deposit, you get access to some of ZenFunds’s most popular features. To set up direct deposit...

A four-digit passcode is created the first time you log into the ZenFunds mobile app with your email address and password. You can use the passcode to open the app without entering your email addre...

Some members who are unable to log in to ZenFunds may be eligible for a one-time login link. If you’re eligible, you will be asked in the app if you would like to receive a one-time use, secure log...

If you don’t receive a verification code by email, try the following: Confirm the inbox you’re checking matches the email address associated with your ZenFunds account. Check your spam folder. W...

If you don’t receive a verification code by phone, try the following: Confirm the phone number you’re checking matches the phone number associated with your ZenFunds account. If you no longer h...

If you would like to stop the ZenFunds app from seeing your location, you can disable location services through Apple’s Settings app: Open the Settings app on your iPhone. You can do this by fi...

The ZenFunds mobile app on Apple devices is only supported on iOS 14 and newer.  We recommend updating to the latest iOS version in order to continue receiving app updates containing the latest fea...

Whether you have a ZenFunds Debit Card, ZenFunds Credit Builder Card, or ZenFunds Savings Account, ZenFunds App Shortcuts can make using your app easier. Open the ZenFunds Account Summary page. Ta...